In connection with the entry into force of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and taking into account the commitment of BALKAN SERVICES Ltd. to strictly comply with all its obligations arising from the applicable national and European legislation in the field of processing and protection of personal data, we would like to inform you of the following:

"BALKAN SERVICES" Ltd. is a company registered in accordance with the requirements of the Commercial Law and entered in the Commercial Register and the Register of Non-Profit Entities at the Registry Agency with UIC 131227851, with registered office and registered address. The registered office and registered address of the registered office of the Company with the registered office and registered office at the Commercial Register of the Company. "31, et. 3. You can contact us as follows:

- Address for correspondence. You can contact us by mail at our address, which is 1000, Sofia, ul. Sofia 1000, "Ekzarkh Yosif" № 31, et. 3;
- Phone: +359 2980 95 99;
- e-mail: moc.secivresnaklab%40ofni


In carrying out its activities, BALKAN SERVICES Ltd. collects and processes personal data of the following data subjects:
- Employees (current and former);
- Job applicants;
- Clients and contractors - individuals and/or employees and representatives of legal entities;
- Visitors to the www.enterpoint.bg website who do not fall into any of the above categories who have provided personal data in connection with the use of its functionalities.

With this Privacy Policy, we would like to inform you about the personal data we process, the purposes for which we process it and your rights.

We inform you that the website of BALKAN SERVICES Ltd www.enterpoint.bg uses "cookies", which are used to collect information about the behaviour of visitors to the website, including information that constitutes personal data. More information about what cookies are, what types we use, etc. can be obtained by reading our Cookie Policy, available here.


1.1. Privacy Policy for Employees

"BALKAN SERVICES Ltd processes the personal data of its employees (current and former) in its capacity as an employer and as provided for in this Policy.

The personal data of employees that we process are names, SSN/date of birth, address, passport details, gender, physiological identity data and those relating to health, remuneration, education, employment, professional qualifications, marital status and family relationships, contact details (telephone, email address, bank account).

Personal data concerning health status are sensitive data, which we process only in the cases provided for by law, where the processing is necessary to protect the vital interests of the data subject or of another natural person, where the data subject has provided his or her explicit consent, and where the processing is necessary for the purposes of performing obligations and/or exercising the rights of BALKAN SERVICES Ltd. under employment and/or insurance law and for the purposes of preventive and/or occupational medicine.

If you do not provide us with the required information, including the necessary personal data, no employment contract can be concluded between you and BALKAN SERVICES Ltd. "BALKAN SERVICES Ltd. will be unable to fulfil its legal and contractual obligations arising from its capacity as an employer.


In your capacity as an employee of BALKAN SERVICES Ltd. may process your personal data for any of the following purposes:
- To conclude and/or perform an employment contract;
- To perform and/or comply with our legal obligations;
- For the purposes of the legitimate interests of BALKAN SERVICES Ltd;
- Where you have provided your explicit consent.

"BALKAN SERVICES Ltd will not store your data for longer than is necessary to achieve the purposes for which it processes it. In storing your personal data, we are guided by the statutory retention periods, as well as the amount, nature and sensitivity of the data, the purposes for which we process it and whether we can achieve those purposes by other means.

Once the purpose for which your personal data is processed has been fulfilled, or the legal obligation and/or legitimate interest no longer exists, we will delete or destroy your personal data securely.


"BALKAN SERVICES Ltd has the right to disclose your personal data to:
- Its employees, the performance of whose job functions requires the processing of such data on its behalf;
- To public authorities in the performance of their legal duties or the protection of legitimate interests;
- To an occupational health service, companies offering internal audit services, human resource management service providers, accounting, legal, IT, banking, insurance, social security and/or other service providers for the performance of their contractual or legal obligations or the protection of their legitimate interests.


We inform you that we will not provide your personal data to other external organizations, entities, individuals and/or legal entities other than those mentioned above, as an exception to the foregoing is only permissible in the presence of a legal obligation to do so or your express consent.

"BALKAN SERVICES Ltd. applies all appropriate technical and organizational measures to ensure the security of personal data and will update these measures periodically.

In the event that your data is provided to third parties, we require them to have in place the necessary technical and organisational security measures to protect your personal data in accordance with applicable law.

1.2. Privacy Policy on Job Applicants

"BALKAN SERVICES Ltd. processes personal data of job applicants in the course of recruitment procedures and as provided for in this Policy.

The personal data of job applicants that we process are names, date of birth, address, nationality, education, employment and professional qualifications (including knowledge and practical skills), photograph, contact details (telephone, email address, and in certain cases - social network memberships) and other data specified by the applicant.

In case you do not provide us with the required information, including the required personal data, BALKAN SERVICES Ltd. will not be able to include you in the selection procedure for which you have expressed your willingness to participate, respectively it will affect the chances of being approved for the position for which you are applying.

We may process your personal data for any of the following purposes:
"BALKAN SERVICES Ltd will retain the personal data of unsuccessful job applicants for a period of no longer than 6 (six) months after the recruitment process has been completed. We will not store your data for a longer period than necessary to achieve the purposes for which we process it. In storing your personal data, we are guided by the statutory retention periods, as well as the amount, nature and sensitivity of the data, the purposes for which we process it and whether we can achieve those purposes by other means.

Once the purpose for which your personal data is processed has been fulfilled, or the legal obligation and/or legitimate interest no longer exists, we will delete or destroy your personal data securely.

"BALKAN SERVICES Ltd has the right to disclose your personal data to:
- Its employees, the performance of whose job functions requires the processing of such data on its behalf;
- To public authorities in the performance of their legal duties or the protection of legitimate interests;
- To companies providing internal audit services, companies providing recruitment services, IT service providers, etc. for the performance of their contractual or legal obligations or the protection of their legitimate interests.

Please be advised that we will not provide your personal data to any external organisations, entities, individuals and/or legal entities other than those mentioned above, and an exception to the foregoing is only permissible in the event of a legal obligation to do so or your express consent.

"BALKAN SERVICES Ltd. applies all appropriate technical and organizational measures to ensure the security of personal data and will update these measures periodically.

In the event that your data is provided to third parties, we require them to have in place the necessary technical and organisational security measures to protect your personal data in accordance with applicable law.


1.3. Privacy Policy on Customers and Counterparties

"BALKAN SERVICES Ltd processes personal data of customers and contractors in the performance of its contractual relationship with them and as provided for in this Policy.

The personal data of Clients and counterparties - natural persons and/or employees and representatives of legal entities that we process are: names, personal identification number/date of birth or other identification number, address, professional qualifications (including practical knowledge and skills and/or position held), contact details (telephone, email address, bank account).

The provision of these data by you is voluntary and at the same time absolutely necessary in order to conclude a contract between you and BALKAN SERVICES Ltd. In this regard, we also inform you that the execution of the contract by us is only possible if we have the personal data provided by you. If you do not wish to provide your personal data, we inform you that BALKAN SERVICES Ltd. will not be able to conclude a contract with you.


We may process your personal data to fulfil any of the following purposes:
- To enter into and/or perform a contract;
- To perform and/or comply with our legal obligations;
- For the purposes of the legitimate interests of BALKAN SERVICES Ltd or of a third party;
- Where you have provided your explicit consent.


The personal data provided by you will be stored by BALKAN SERVICES Ltd within the scope of the contract concluded with you. After termination of the contract, your personal data will be deleted or destroyed in a secure manner, except in cases where there is a legitimate interest and/or a legal basis that obliges

"BALKAN SERVICES Ltd. to continue storing and/or processing them and/or there is a consent granted by the subject for additional storage for additional purposes.


"BALKAN SERVICES LTD has the right to disclose your personal data to:
- Its employees, the performance of whose job functions requires the processing of such data on its behalf;
- To public authorities in the performance of their legal duties or the protection of legitimate interests;
- To companies providing internal audit services, marketing and advertising service providers, providers of accounting, IT, legal, banking, etc. services for the performance of their contractual or legal obligations or the protection of their legitimate interests.

We inform you that we will not provide your personal data to other external organizations, entities, individuals and/or legal entities except for the above mentioned, as an exception to the foregoing is permissible only in the presence of a legal obligation to do so or your express consent.

"BALKAN SERVICES Ltd. applies all appropriate technical and organizational measures to ensure the security of personal data and will update these measures periodically.

In the event that your data is provided to third parties, we require them to have in place the necessary technical and organisational security measures to protect your personal data in accordance with applicable law.


1.4. Privacy policy applicable to the collection of personal data in the online environment

The rules set out in this clause 1.4 apply in special cases of collection of personal data in an online environment. Such cases are considered to be those of the use of the contact forms available on the website of BALKAN SERVICES Ltd. by its visitors (including those falling into one of the categories of subjects listed in points 1.1. - 1.3. above), as well as in the case of online registration for participation in an event organized by BALKAN SERVICES Ltd. (conference, training, seminar or other).


1.4.1. "BALKAN SERVICES" Ltd. processes the following personal data of visitors to the website www.enterpoint.bg who have used any of the contact forms, namely: name, email address, telephone number, organization and position in the respective organization and content of the inquiry / message or other statement made through the contact forms.

Please be advised that the website of BALKAN SERVICES Ltd. uses cookies to collect information about the behaviour of visitors to the website, including information that constitutes personal data.

More information about what cookies are, what types we use, etc. can be obtained by reading our Cookie Policy, available here.

In addition, you should note that on the website of BALKAN SERVICES Ltd. there are buttons for connection with other websites, social networks, etc., referring to the respective profiles of BALKAN SERVICES Ltd. in them. In case you wish to use the same, you should note that this will result in the provision of information regarding your membership(s) in the respective social networks.

The above categories of data are voluntarily provided by you, and in the event that you do not wish to provide us with the same, we inform you that you will not be able to use the functionalities of our contact forms, as well as some of the functionalities of our website.

"BALKAN SERVICES Ltd processes the personal data provided for the following purposes:

- To process your enquiry/message or other statement and respond to the same;
- To take steps to enter into a contract (provided that your enquiry/message or other statement is of this nature);
- For the purposes of the legitimate interests of BALKAN SERVICES Ltd or a third party;
- For marketing purposes where you have provided your express consent.


"BALKAN SERVICES Ltd. will not store your data for a period longer than necessary to achieve the purposes for which it processes it. In storing your personal data, we are guided by the statutory retention periods, as well as the amount, nature and sensitivity of the data, the purposes for which we process it and whether we can achieve those purposes by other means.

Once the purpose for which your personal data is processed has been fulfilled, or the legal obligation and/or legitimate interest no longer exists, we will delete or destroy your personal data securely.


"BALKAN SERVICES Ltd has the right to disclose your personal data to:
- Its employees, the performance of whose job functions requires the processing of such data on its behalf;
- To public authorities in the performance of their legal duties or the protection of legitimate interests;
- To service providers in the field of marketing and advertising, to legal and/or other service providers for the performance of their contractual or legal obligations or the protection of their legitimate interests.

We inform you that we will not provide your personal data to other external organizations, entities, individuals and/or legal entities other than those mentioned above, as an exception to the foregoing is only permissible in the presence of a legal obligation to do so or your express consent.

"BALKAN SERVICES Ltd. applies all appropriate technical and organizational measures to ensure the security of personal data and will update these measures periodically.

In the event that your data is provided to third parties, we require them to have in place the necessary technical and organisational security measures to protect your personal data in accordance with applicable law.

1.4.2. BALKAN SERVICES Ltd. processes the following personal data of persons who have requested to participate in trainings, seminars, conferences and other events organized by BALKAN SERVICES Ltd. by completing an online registration, namely: two names, email address, telephone number, organization and position held in the respective organization.

The provision of these data by you is voluntary and at the same time absolutely necessary to be able to participate in the organized training, seminar, conference or other event. In this regard, we would also like to inform you that the fulfilment of the obligations of BALKAN SERVICES Ltd. is only possible if we have the personal data provided by you. If you do not wish to provide your personal data, we inform you that BALKAN SERVICES Ltd. will not be able to include you as a participant in the organized event (training, seminar, conference or other).

In addition, you should note that, depending on the case, online registration may be carried out through the possibilities provided by social networks, etc. If you wish to use these, you should note that this will result in information being provided to you regarding your membership(s) of the relevant social networks.

We may process your personal data to fulfil any of the following purposes:

- To enter into and/or perform a contract (your inclusion as a participant in a relevant event - conference, seminar, training or otherwise);
- To fulfil and/or comply with our legal obligations;
- For the purposes of the legitimate interests of BALKAN SERVICES Ltd. or a third party;
- For marketing purposes where you have provided your explicit consent.


The personal data provided by you will be retained by BALKAN SERVICES Ltd for as long as is necessary to fulfil the purposes for which it was collected. After their realization, your personal data will be deleted or destroyed in a secure manner, except in cases where there is a legitimate interest and / or a legal basis that obliges BALKAN SERVICES LTD to continue their storage and / or processing and / or there is a consent provided by the subject for additional storage for the fulfillment of additional purposes.

"BALKAN SERVICES LTD has the right to disclose your personal data to:

- Its employees, the performance of whose job functions requires the processing of such data on its behalf;
- To public authorities in the performance of their legal duties or the protection of legitimate interests;
- To companies providing internal audit services, marketing and advertising service providers, providers of accounting, IT, legal, banking, etc. services for the performance of their contractual or legal obligations or the protection of their legitimate interests.

We inform you that we will not provide your personal data to other external organizations, entities, individuals and/or legal entities except for the above mentioned, as an exception to the foregoing is permissible only in the presence of a legal obligation to do so or your express consent.

"BALKAN SERVICES Ltd. applies all appropriate technical and organizational measures to ensure the security of personal data and will update these measures periodically.

In the event that your data is provided to third parties, we require them to have in place the necessary technical and organisational security measures to protect your personal data in accordance with applicable law.

2. Rights of data subjects

We inform you that you have the right to request from BALKAN SERVICES Ltd access to, rectification or erasure of personal data, restriction of processing of the personal data provided, the right to object to processing, the right to data portability, and the right not to be subject to a decision based solely on automated processing. You may exercise the above rights by making an explicit request to this effect to the following email address: moc.secivresnaklab%40pd or in writing to the following address: .moc.secivresnaklab%40pd In writing or by sending an e-mail to. "Exarch Joseph" № 31, et. 3.

In cases where the processing of your personal data is carried out on the basis of your consent, you have the right to withdraw it at any time. You may withdraw your consent in one of the following ways: by sending an explicit request to this effect to the following email address: moc.secivresnaklab%40pd or in writing to the following address: .moc.secivresnaklab%40pd By sending an e-mail or by sending an e-mail to. "In writing or by writing to. 3. Please note that the subsequent withdrawal of the consent does not affect the lawfulness of the processing of personal data carried out so far by BALKAN SERVICES Ltd.

In cases where you believe that by its actions BALKAN SERVICES Ltd. violates your legal rights with regard to the collection, processing and storage of personal data provided by you, you may apply to the Commission for Personal Data Protection or the competent courts, and you have the right to file a complaint in which you can state your complaints.


3. Changes to the Privacy Policy

This BALKAN SERVICES LLC Privacy Policy, effective as of May 25, 2018, may be amended from time to time, which will be notified to you by email or other appropriate means.

BALKAN SERVICES LTD COOKIE POLICY

1. What are cookies?

Our Website (www.enterpoint.bg) needs certain information about its visitors in order to function and meet the needs and preferences of visitors. This is collected through the use of cookies. These are small text files that are saved on your computer, mobile or other device when you visit our Website. As a rule, the information collected through the use of cookies does not allow the Website visitors to be identified. Where this is possible, we will notify you in advance and will only collect such information about you if you expressly consent to this.

2. What cookies Balkan Services uses on its Website and what is their purpose

2.1. For the purposes of the normal functioning of the Website, to optimize its functionality, and to improve the online experience of its visitors, we use:

- Strictly necessary cookies
- Performance cookies
- Target cookies
- Functionality cookies
- Unclassified cookies


2.2. Specifically, we use the following types of cookies:

Strictly necessary cookies

These cookies enable basic website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.

- Performance cookies
Performance cookies are used to see how visitors use the website, e.g. analytics cookies. These cookies cannot be used to directly identify a specific visitor.

Targeting (advertising) cookies
Targeting cookies are used to identify visitors between different websites, e.g. content partners, banner networks. These cookies can be used by companies to build a profile of visitors' interests or to display relevant advertisements on other websites.

Functional cookies

These cookies are used to remember information about website visitors, e.g. language, time zone, enhanced content.

Unclassified cookies

These are cookies that do not belong to any other category or are in the process of being categorised.

3. Your options - how to control cookies

When you log in to the Website, you will have access to an informational text ("cookie banner") that provides you with the following options:

1. Selecting the "Accept All" button, whereby you give your explicit consent to the installation of all categories of Website cookies on your device.

2. Selecting the "Management Options" button, which takes you to a page for custom management of the Website cookie categories to be installed on your device, with detailed information about the individual cookie categories and how they work. For example, you have the option to enable only the effective cookies that enhance your stay on the Website, which cannot be used to directly identify you, and at the same time you can refuse the installation of other categories of cookies.

4. How to refuse the installation of cookies?

In cases where you do not wish to use the Website under the conditions in which we apply the cookies listed above, please select the "Refuse all" option located on the personal cookie management page, accessible by clicking on the "Management Options" button. You should be aware that the Website cannot be used properly without strictly necessary cookies and therefore, when selecting the "Refuse All" option, the operation of strictly necessary cookies is not disabled.

You can refuse the installation of cookies in several ways:

(a) INITIAL Opt-Out. After launching the cookie banner, select the "Control Options" button and then the "Decline All" button


b) SUBSEQUENT Opt-Out. If you selected the "Accept All" button when the cookie banner initially loaded. In this case, you have the option to re-select the cookie banner icon located in the lower left corner of each page of the Website, select the "Management Options" button and then the "Decline All" button, which will disable all previously enabled cookies except strictly necessary ones.

c) DEACTIVATION THROUGH YOUR BROWSER SETTINGS AND/OR THROUGH YOUR DEVICE.

Depending on your device, operating system and internet browser, there are different ways to disable cookies. As a general rule, to disable cookies, you need to open your browser, find the Settings button, then the Privacy or Site settings button, select the Cookies button, and then turn cookies off.

Below you can find short step-by-step guides on how to disable cookies for different devices, operating systems and browsers:

Guide on how to disable cookies on Android (https://cookie-script.com/knowledge-base/disabale-cookies-android).
A guide on how to disable cookies on iPhone (https://cookie-script.com/knowledge-base/disabale-cookies-iphone).
Guide on how to disable cookies on iPad (https://cookie-script.com/knowledge-base/disable-cookies-ipad).
Guide on how to disable cookies on Macbook (https://cookie-script.com/knowledge-base/disable-cookies-macbook).
Guide on how to disable cookies on Chrome (https://cookie-script.com/knowledge-base/disable-cookies-chrome).
Guide on how to disable cookies on Firefox (https://cookie-script.com/knowledge-base/disable-cookies-firefox).
Guide on how to disable cookies in Safari (https://cookie-script.com/knowledge-base/disable-cookies-safari).
Guide on how to disable cookies in Edge (https://cookie-script.com/knowledge-base/disable-cookies-edge).

5. Have additional questions?

To get in touch, please click on the "Contact Us" button on the front page of our website where you can fill in a form, or use our email address - .moc.secivresnaklab%40ofni

This Cookie Policy of Balkan Services Ltd. has been approved by the company's manager and is effective as of 01.10.2024.